The “Kelsang Metok” female train crew of the Lhasa Railway Public Security Division, Xizang, brings warmth to every passenger through their sincere smiles and dedicated services, creating a unique presence along the Qinghai-Xizang Railway.

According to statistics, since the commencement of the 2025 Spring Festival travel rush, this crew has assisted more than 430 special passengers, resolved 72 conflicts and disputes, and received 31 letters of appreciation.